The JD Power Laundry Appliance Satisfaction Study and the Kitchen Appliance Satisfaction Study takes customer satisfaction reviews to base their result on. This past year, JD Power awarded awards to Samsung, LG, Bosch and GE for some of their appliances. These appliances have received the best reviews among customer satisfaction reviews.
Here’s the list of these great quality products:
- Samsung ranks highest in all three laundry segments: front-load washer (846), top-load washer (836) and clothes dryer (849), and also ranks highest in the French door refrigerator segment (841).
- Samsung performs particularly well in styling/appearance across all four aforementioned segments.
- LG ranks highest in three kitchen appliance segments, including two refrigerator segments: side-by-side (841) and top-mount freezer (797), in addition to freestanding range (844).
- LG performs particularly well in features, operational performance and styling/appearance across all three aforementioned segments.
- In the side-by-side refrigerator segment, LG performs particularly well across all six factors; in the top-mount freezer refrigerator segment, LG performs particularly well in five factors.
- Bosch ranks highest in two segments: cooktops (810) and dishwashers (835).
- Bosch performs well in features for cooktops and in styling/appearance for dishwashers and performs particularly well in operational performance in both segments.
GE Appliances and Kenmore Elite
- GE Appliances rank highest in wall ovens (818), performing particularly well in ease of use and operational performance.
- Kenmore Elite ranks highest in over-the-range microwaves (815), performing particularly well in price.